1 day / 16 talks / 10 intranets on tour
Welcome to Interaction – 15/09/16

Interaction is the UK’s leading intranet conference, aimed to keep you up to date with the latest internal communications and employee engagement trends whilst providing you with insight into how leading organisations are using social tools to overcome common business challenges.


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Meet the


Interaction 2016 features an outstanding line-up of globally recognised intranet, communications and engagement experts who you can learn from and get your burning questions answered.

James Robertson is one of the global experts on intranet strategy and design. He is the author of Essential intranets: inspiring sites that deliver value,  What every intranet team should know and Designing intranets: creating sites that work, the three best-selling intranet books in the world.

Step Two Designs

James Robertson


Gerry is the founder and CEO of Customer Carewords, a company that has developed a set of tools and methods to help large organisations identify and optimise their customers’ top online tasks. His clients include Microsoft, Cisco, VMware, Cars.com, European Commission and OECD.

Customer Carewords

Gerry McGovern


As Communications Manager, Innis is responsible for designing and implementing a first class global internal comms strategy which involves ensuring that their 1,700 global employees engage with the business strategy, understand their role in delivering it, and feel part of a positive and rewarding culture.

William Grant & Sons

Innis Scott


Andy is Head of Internal Communications and Engagement at the University of East London. He was the communications lead on the project board responsible for implementing UEL’s first intranet in January 2016. He is also a Director of the Institute of Internal Communications.

University of London and IoIC

Andrew Williamson


Sam has specialised in intranets and the digital workplace for over 15 years, working with companies such as Unilever, BT, BBC, Rolls-Royce, AstraZeneca and BUPA. His current activities focus on intranet strategy, the growth of the digital workplace and the use of social media tools for collaboration and communication.

Clearbox Consulting

Sam Marshall


Emily’s career in communications and media spans ten years and four continents, focusing on internal and digital comms and corporate reputation management. In her current role, Emily is responsible for devising and delivering a global engagement strategy.

Ernst & Young

Emily Gibbs


David works closely with the Group’s Senior Executive team to identify and develop strategic interventions which support the Group’s vision and strategy and drive organisational performance. David enjoys working on all matters of culture and engagement and has experience of working with global teams.


David Littlechild


Patrik is currently Communications Manager at Haldex where he works with all the major communication channels, such as the external site, the intranet, social media, and Yammer. Patrik is a communicator at heart and by profession, focused on creating a humane digital workplace.


Patrik Bergman


Steve shapes and delivers digital content for global corporate brands and public sector organisations. His clients have included Coca-Cola, HSBC, Sony Europe and Virgin Media. He has recently helped both BP and British Red cross to relaunch their intranets.

Sticky Content

Steve Beard

Check the


Interaction 2016 will feature an outstanding line-up of leading global intranet, communications and engagement experts. Our afternoon streams will give you a strong variety of talks to chose from so that you can really cater the day to match your requirements. You will also get multiple opportunities throughout the day to pose your questions to our global experts.

Registration and Exhibition

Welcome note and introduction

Nigel Danson, CEO and Founder, Interact

Gerry McGovern, Customer Carewords


Andy Williamson, University of East London and IoIC


Innis Scott, William Grant & Sons

Break and Exhibition

James Robertson, Step Two Design

Panel Discussion
Lunch and Exhibition

15 Sept

Stream 01. Digital Comms

13:30 /

Intranet Case Study

14:00 /

Matt McCourty and Haydn Smith

15 Sept

Stream 02. Engagement

13:30 /

Emily Gibbs

14:00 /

Intranet Case Study

15 Sept

Stream 03. Digital Workplace

13:30 /

Sam Marshall

14:00 /
Speaking Slot Available


Break and Exhibition

15:00 /

Steve Beard

15:30 /

Patrik Bergman

15:00 /

David Littlechild

15:30 /
Speaking Slot Available

15:00 /
Speaking Slot Available
15:30 /

Intranet Case Study

Meet the


Interaction provides a unique opportunity to see award winning intranets live in action in the exclusive exhibition area, where a host of 10 organisations from different industries and backgrounds showcase their intranets and share their challenges and successes.


Reasons to


Meet industry experts and influencers

Gain valuable insight into upcoming trends, deliberate industry best practice and pose your questions to impartial leaders from across the industry. Interaction 2016 brings you pioneers from the fields of communication and engagement, with featured speakers.

See amazing intranets in action

Interaction 2016 will welcome back the live Intranets on Tour exhibition, providing attendees with unique access to a range of successful internal business platforms that will provide insight, inspiration and motivation for your own platform.

Interaction is an essential conference to attend to see what other companies are doing with their intranets. It allows me to lift hundreds of ideas and get inspiration to apply to our own intranet and see what we can do differently to help improve collaboration and engagement with our employees.

Network and collaborate with peers

Interaction welcomes over 200 attendees annually, bringing you an unrivalled opportunity to meet with peers and experts alike to discuss challenges, ideas and developments.

Discover new tools, developments and updates

In an ever changing industry, it’s vital to stay ahead of the game. Be the first to gain insight into latest developments occurring in Internal Communications, enterprise social technology and employee engagement, so that you will come away with practical tools to drive forward your own strategy.

Main venue

Find us

Interaction 2016 is being held at state of the art conference centre, Etc Venues 200 Aldersgate, situated near St Pauls with excellent links to the underground.


Etc Venues, 200 Aldersgate, St Paul’s, London, EC1A 4HD

Get in touch

0161 927 3222



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